Tech Team

Tech Team has helped St. Joseph businesses with IT since 2012, through managed IT, co-managed IT, cybersecurity and managed printing. Managed plans use one monthly flat-fee price, include onsite and remote options, and cover unlimited support 24/7/365, network management, help desk and ticketing, backup and disaster recovery, and network and endpoint security. Microsoft 365 data is backed up so email and files are not lost. Co-managed clients keep their own IT staff, and a Tech Team technician covers vacations and off hours or adds project help. The average response to a ticket is 5 minutes and the average resolution under an hour. It lists healthcare, manufacturing and nonprofit clients, and serves 173 clients. Rated 4.7 from 15 Google reviews, 13 of them five stars.